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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John R

John R

October 31, 2024

5  out of  5
rating by John R
"Stellar experience ! Shannon has great communication skills, will patiently work hard to get you the best rate. No high pressure sales pitch."
We responded:
"Shannon has years of experience and truly enjoys helping people protect their assets. Thank you for sharing your experience! Stellar is high praise and she earns it every day! Happy Halloween "
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Steven Quattlebaum

September 25, 2024

5  out of  5
rating by Steven Quattlebaum
"Deb and Shannon reviewed my homeowner and automobile coverage last week and were able to come up with some savings."
We responded:
"Thank you for sharing your positive experience with Deb and Shannon! It's great to hear that they were able to review your homeowner and automobile coverage and find some savings for you. If you have any other insurance-related questions or need further assistance, feel free to let me know! "
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Steve-Ivan Salnave

September 18, 2024

5  out of  5
rating by Steve-Ivan Salnave
"I got to see Deb Manno along with her staff in action, when I had a very difficult claim to deal with for my home. Deb made me feel like I was her top priority and there wasn't a time when I felt otherwise. Deb and Gaby took away all of my concerns and made me feel at ease and handled my claim with great care and professionalism. I feel very appreciated and welcomed when ever I call the Deb Manno office, and that goes a long way. This is a great State Farm Office. Deb, Gaby, and all of the staff are amazing. Thank you for taking great care of me."
We responded:
"Thank you for your wonderful review! We appreciate your feedback and are grateful for your kind words. We understand that claim processes can sometimes be challenging, but we are glad you trusted us to handle your claim and valued our involvement in advocating for you. Your decision to choose our office and State Farm for your insurance needs means a lot to us. We are committed to providing exceptional service and look forward to exceeding your expectations. Thank you for your support! Deb Manno, Agent"
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Lorrie Kerley

September 16, 2024

5  out of  5
rating by Lorrie Kerley
"Excellent service setting up our new policy"
We responded:
"Thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed our customer service. Deb Manno Agent "
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Dave McGurk

September 16, 2024

5  out of  5
rating by Dave McGurk
"Knowledgeable and a pleasure to work with. Great service"
We responded:
"Dear Mr. McGurk, It was a pleasure talking to you about the Life insurance needs of your family. Hope the car shopping goes well for your daughter. We really appreciate being able to provide guidance before a big purchase like that is made. More information is always better. Thank you for allowing me to assist. Deb Manno, Agent"
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Susan Crabtree

July 25, 2024

5  out of  5
rating by Susan Crabtree
"Great service and we would definitely use this State Farm agency if we ever are disappointed in our current insurance provider! Highly recommend Deb Mannie & her team!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our agency. Your recommendation is greatly appreciated, and we're always here to help with your insurance needs. Best regards, Deb Manno State Farm Agent "
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gisell rodriguez

July 25, 2024

5  out of  5
rating by gisell rodriguez
"The manager there is quick to resolve any issue"
We responded:
"Dear Gisell, thank you for taking the time to give us a review. We really appreciate you! Best regards, Deb Manno State Farm Agent"
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Bryan Joyner

July 23, 2024

5  out of  5
rating by Bryan Joyner
"As always great service. Rates lower than I can find anywhere else. Very quick very easy. Is great being able to walk into a office and have actual people and not trying to figure out car insurance on a computer screen!"
We responded:
"Bryan, Thank you so much for the kind review! We appreciate your business here with State Farm and are always happy to be of service!"
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Dawn Burns

July 18, 2024

5  out of  5
rating by Dawn Burns
"Ashley is amazing! She responded quickly to all of my calls and emails and made our interactions a pleasure. Great customer service is difficult to find these days, but this State Farm office succeeded with ease."
We responded:
"Thank you, Dawn, for your kind words! We're thrilled to hear that Ashley provided you with excellent service. We strive to make every interaction a pleasure. If you need anything else, feel free to reach out! Best regards, Deb Manno State Farm Agent"
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Annietheanimesimp

July 9, 2024

5  out of  5
rating by Annietheanimesimp
"Tania Rangel Licea was very helpful. She answered all of my questions. Very sweet and kind representative."
We responded:
"Dear Annie, Thank you for your kind words! We're happy Tania was able to help you. Best regards, Deb Manno State Farm Agent"
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Santiago Carter

July 9, 2024

5  out of  5
rating by Santiago Carter
"Great service. Excellent communications."
We responded:
"Thank you, Santiago, for taking the time to leave us a review! We're thrilled to hear you had a great experience with our service and communication. Your feedback is highly appreciated! Best regards, Deb Manno State Farm Agent"
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Dantoria Campbell

June 28, 2024

5  out of  5
rating by Dantoria Campbell
"I called to get a better insurance rate and Shannon was very patient and knowledgeable about the entire process! I was a client in the past however never leaving State Farm again! The best experience I’ve had with an insurance company in a long time!!! Thanks State Farm!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Shannon provided you with excellent service and that you're happy with your insurance rate. We appreciate your loyalty and are delighted to have you back with State Farm. If you need anything else or have any further questions, please don't hesitate to reach out. Best regards, Deb Manno State Farm Agent"
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Oof Kid

June 25, 2024

1  out of  5
rating by Oof Kid
"This office is truly terrible. Cancelled my family’s car insurance with only a 5 day notice over a hit and run we were the victim of in another state 2 years prior. They had intentionally reclassified it in the system as us being the attackers, and spent 3 days telling us that there was nothing we could do because it was not their fault. Mind you we had been with State Farm for over 20 years. If you’re looking for insurance in the Winder area, go to Geico. They’re cheaper and won’t give you trouble like this office."
We responded:
"We sincerely apologize for the inconvenience and distress this situation has caused you and your family. We take such matters very seriously and strive to provide the best service possible. We would like to investigate this matter further to understand what happened and how we can rectify the situation. Please contact our office directly at 770-867-1679 or email Deb@debmanno.com so we can address your concerns personally and find a solution. Thank you for your feedback, and we hope to resolve this issue to your satisfaction. Best regards, Deb Manno State Farm Agent"
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Christen Faith

June 22, 2024

5  out of  5
rating by Christen Faith
"I have been with State Farm nearly 5 years and continue to be impressed with their genuine care and service. Ashley is amazing and I appreciate her helping me with a new policy in addition to my auto. She made the process quick and easy, which is really important to me as a working mom with limited time. Thank you, Ashley!!"
We responded:
"Thanks for sharing your positive experience with State Farm and Ashley! - Deb Manno, Agent"
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Charlie Pierce

June 17, 2024

5  out of  5
rating by Charlie Pierce
"Debra and her team have always been very through about helping me with my insurance needs. At her suggestion I signed up for the Ting home electrical monitoring, free through State Farm. Recently I had a heating element burn out in my water heater. The Ting sensor recognized it and alerted the monitoring center. The monitoring center stayed in contact until I finished the repair and then made sure that there were no other electrical issues to be concerned about. Though this was a simple repair that I could do myself, it was reassuring to know that the monitoring works to find electrical problems that could cause a house fire."
We responded:
"Thank you for your positive feedback about my team! It's great to hear that we have been helpful and thorough in meeting your insurance needs. -Deb Manno, Agent"
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Stefanie Couch

June 13, 2024

5  out of  5
rating by Stefanie Couch
"Ashley took great care of me for a rental policy. She went above and beyond and I would absolutely recommend her for any insurance needs."
We responded:
"Thank you for sharing your positive experience with Ashley! It's great to hear that she provided excellent care and went above and beyond to assist you with your rental policy. I'm sure Ashley would appreciate your recommendation for any insurance needs. - Deb Manno, Agent"
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Stephanie James

June 6, 2024

5  out of  5
rating by Stephanie James
"Very sweet and professional"
We responded:
"Thank you for your positive review! I'm glad to hear that you found my assistance sweet and professional. It's my goal to provide helpful and friendly service. If there's anything else I can do for you, please don't hesitate to ask. - Deb Manno, Agent"
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zoe

May 2, 2024

5  out of  5
rating by zoe
"Shannon is very very helpful and patient! First time getting my own auto insurance, I spent about a week asking for different quotes on cars I was looking at buying and helping me bundle and save! Even when I purchased insurance for a car and it was sold to someone else right after she was able to replace it with my new car."
We responded:
"Thank you for your review! We appreciate your kind words about Shannon's helpfulness and patience. We're glad she was able to assist you in getting your own auto insurance and find ways to save. We'll be sure to pass along your feedback to Shannon. If you have any more questions or need further assistance, don't hesitate to ask!"
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Amanda Gibbs

March 22, 2024

5  out of  5
rating by Amanda Gibbs
"Thank you so much for the great service and competitive rates!"
We responded:
"Thank you for the kind words! We're glad you appreciate our service and friendliness. Your trust means a lot to us! -Deb Manno State Farm, Agent"
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Wade “justroaminwith Remy” Hoffmann

March 9, 2024

5  out of  5
rating by Wade “justroaminwith Remy” Hoffmann
"Very friendly and professional."
We responded:
"Thank you for taking the time to leave us a review. We appreciate you! ~ Deb Manno State Farm, Agent"
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Jose Rivera

March 1, 2024

5  out of  5
rating by Jose Rivera
"Great experience and they make sure you feel good while giving you accurate information. Will recommend."
We responded:
"Thank you for your great review! We appreciate your positive feedback and recommendation. We're glad to hear that you had a good experience with us. If you need any further assistance, feel free to reach out. We look forward to serving you again! - Deb Manno State Farm, Agent"
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Christine Stewart

March 1, 2024

5  out of  5
rating by Christine Stewart
"Awesome service- TANIA really met my needs. Efficient service and quality customer care."
We responded:
"Thank you, Christine, for your kind words and positive review! We're thrilled that our service met your needs and that you found our customer care to be efficient. We appreciate your support! - Deb Manno State Farm, Agent"
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Francisco Rangel

February 22, 2024

5  out of  5
rating by Francisco Rangel
"Thank you to Tania Rangel great customer service. Made things very easy and simple."
We responded:
"We are so happy to hear that you enjoy working with Tania, thank you so much for taking the time to leave us a google review. We really appreciate you! - Deb Manno State Farm, Agent"
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John Oliver

January 31, 2024

5  out of  5
rating by John Oliver
"Needed some information regarding some policies and Gabriela helped me out tremendously! Shoutout to her!"
We responded:
"We are so happy to hear that you enjoy working with Gaby, thank you so much for taking the time to leave us a google review. We really appreciate you! - Deb Manno State Farm, Agent"
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Kait Simpson

January 22, 2024

5  out of  5
rating by Kait Simpson
"I've had a policy through State Farm's Winder location for a couple years and haven't had much contact with their office (which has been a good thing so far just because I haven't had any issues!). Today I gave them a call to replace the car on my policy and had the pleasure of speaking with Ashley. She made the process seamless and we were finished in about 5 minutes, which was so much quicker than I anticipated. She also helped me update my last name & address since both had changed, AND sent me the documents I will need to register my new car just minutes after I had called. I couldn't ask for a better experience and even though I have moved from the Winder area, I plan on keeping Deb as my agent since she & her team have been amazing. Highly recommend!"
We responded:
"We're grateful for your continued trust in Deb Manno State Farm! Providing excellent service is our priority, and we're delighted to know that Ashley and the team made your experience seamless. If there's anything more, we can do for you, please feel free to reach out. Thank you for your ongoing support! - Deb Manno State Farm, Agent"