State Farm® Insurance Agent Deb Manno
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Boyd
March 27, 2025
5
out of
5
rating by Terry Boyd
"The Deb Manno Agency is always willing to step up and help assist their customers to the best of their ability. Even ones who are not their clients! A big thank you the bottled water! 🤠"
We responded:
"Thank you, Terry! We're always happy to lend a helping hand, whether to our customers or the community. We appreciate your kind words and are glad we could assist! - Deb"
Ashley Floyd
March 27, 2025
5
out of
5
rating by Ashley Floyd
"Great people! Very supportive of their community!"
We responded:
"Thank you, Ashley! We truly appreciate your kind words. Supporting our community is at the heart of what we do, and we’re grateful for the opportunity to serve. If there’s ever anything we can do for you, don’t hesitate to reach out! - Deb"
The Taylor Way
February 28, 2025
5
out of
5
rating by The Taylor Way
"Great customer service and very helpful"
We responded:
"Taylor, thank you for the kind words! Providing great customer service is what we love to do, and we’re so glad we could be helpful. We appreciate you and are always here whenever you need us! - Deb"
Nikita
February 25, 2025
2
out of
5
rating by Nikita
"It is a word of advice for those who is going to get a vehicle (probably works the same way for any other insurance) insurance. TLDR: make your own research, make a list of coverages that you need before walking into insurance office, do not rush to pay (fortunately this company arranges insurance binder only in a week or so). Key points: 1. If your car is not really expensive, think about coverages you need, how large should they be, and by how much if ever should they exceed the state minimum. 2. If you are told that some coverages could lower the total cost of your premium, it might not necessarily be the case, but only a sell tactics to make you overpay. Here are such surcharges like health coverage etc. In my opinion there is no scientific proof that any surcharge actually lower cost of package premium. 3. Think about hit and run/fleeing coverage if you need it and whether you are actually going to be paid in case of an accident. In my opinion - there is no way you are going to be paid anything for these accidents. 4. Make sure you understand what each coverage mean, chat with ai chatbot if you do not understand it, so when you walk in, you are not going to be frustrated not understanding what are they talking about. Do your own research! 5. Make a list of coverages you need before walking into office to prevent being manipulated. From my own experience, which is not large, it was my first own deal with insurance agency, my initial vehicle coverage was arranged by my acquiantance and the former coverage from FL was much closer to the state minimum. I was upcharged by everything the tricky associate chose for me to take my money even if I said initially that I just need insurance to meet basic state coverage to get my car registered in GA. I am not blaming the associate and front desk associate, it is just a business that consired people as product. I was able to negotiate the cost of the package from 1200 to 1000 for 6 months, even though I had to overreact to get others to listen to me. I really feel frustrated when I see when Americans play dumb and be ignorant playing their own game when they deal with immigrants. Just be careful!"
We responded:
"We appreciate your feedback and are sorry to hear about your frustration, Nikita. Our goal is to provide transparent and personalized insurance options based on each customer’s needs. We encourage all customers to ask questions, compare coverage options, and ensure they fully understand their policy before making a decision. If there’s anything we can do to clarify your coverage or address your concerns, please feel free to reach out. We value the opportunity to assist you. - Deb"
Kathy Gunter
February 8, 2025
5
out of
5
rating by Kathy Gunter
"Shannon was so helpful to get my auto and home back one policy she was very informative about the pricing will recommend them to anyone Thank you Shannon"
We responded:
"Thank you, Kathy! We're so glad to hear that Shannon was able to assist you with your auto and home policies and provide helpful information on pricing. We truly appreciate your recommendation and are always here to help. Let us know if you ever need anything! - Deb"
Katie Howard
January 30, 2025
5
out of
5
rating by Katie Howard
"Shannon was extremely helpful and knowledgeable in every step of the process of us changing over to State Farm! I highly recommend her!"
We responded:
"Thank you so much for your kind words, Katie! We're thrilled to hear that Shannon provided you with exceptional service throughout your transition to State Farm. We truly appreciate your recommendation and look forward to serving you in the future! -Deb"
ya boid
January 1, 2025
5
out of
5
rating by ya boid
"Very helpful and detailed regarding insurance. Was very informative in answers especially regarding life insurance."
We responded:
"We truly appreciate your feedback! It’s great to know that we could provide clear and detailed answers to your life insurance questions. Let us know how else we can help! -Deb"
John R
October 31, 2024
5
out of
5
rating by John R
"Stellar experience ! Shannon has great communication skills, will patiently work hard to get you the best rate. No high pressure sales pitch."
We responded:
"Shannon has years of experience and truly enjoys helping people protect their assets. Thank you for sharing your experience! Stellar is high praise and she earns it every day! Happy Halloween "
Steven Quattlebaum
September 25, 2024
5
out of
5
rating by Steven Quattlebaum
"Deb and Shannon reviewed my homeowner and automobile coverage last week and were able to come up with some savings."
We responded:
"Thank you for sharing your positive experience with Deb and Shannon! It's great to hear that they were able to review your homeowner and automobile coverage and find some savings for you. If you have any other insurance-related questions or need further assistance, feel free to let me know! "
Steve-Ivan Salnave
September 18, 2024
5
out of
5
rating by Steve-Ivan Salnave
"I got to see Deb Manno along with her staff in action, when I had a very difficult claim to deal with for my home. Deb made me feel like I was her top priority and there wasn't a time when I felt otherwise. Deb and Gaby took away all of my concerns and made me feel at ease and handled my claim with great care and professionalism. I feel very appreciated and welcomed when ever I call the Deb Manno office, and that goes a long way. This is a great State Farm Office. Deb, Gaby, and all of the staff are amazing. Thank you for taking great care of me."
We responded:
"Thank you for your wonderful review! We appreciate your feedback and are grateful for your kind words. We understand that claim processes can sometimes be challenging, but we are glad you trusted us to handle your claim and valued our involvement in advocating for you. Your decision to choose our office and State Farm for your insurance needs means a lot to us. We are committed to providing exceptional service and look forward to exceeding your expectations. Thank you for your support! Deb Manno, Agent"
Lorrie Kerley
September 16, 2024
5
out of
5
rating by Lorrie Kerley
"Excellent service setting up our new policy"
We responded:
"Thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed our customer service. Deb Manno Agent "
Dave McGurk
September 16, 2024
5
out of
5
rating by Dave McGurk
"Knowledgeable and a pleasure to work with. Great service"
We responded:
"Dear Mr. McGurk, It was a pleasure talking to you about the Life insurance needs of your family. Hope the car shopping goes well for your daughter. We really appreciate being able to provide guidance before a big purchase like that is made. More information is always better. Thank you for allowing me to assist. Deb Manno, Agent"
Susan Crabtree
July 25, 2024
5
out of
5
rating by Susan Crabtree
"Great service and we would definitely use this State Farm agency if we ever are disappointed in our current insurance provider! Highly recommend Deb Mannie & her team!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our agency. Your recommendation is greatly appreciated, and we're always here to help with your insurance needs. Best regards, Deb Manno State Farm Agent "
gisell rodriguez
July 25, 2024
5
out of
5
rating by gisell rodriguez
"The manager there is quick to resolve any issue"
We responded:
"Dear Gisell, thank you for taking the time to give us a review. We really appreciate you! Best regards, Deb Manno State Farm Agent"
Bryan Joyner
July 23, 2024
5
out of
5
rating by Bryan Joyner
"As always great service. Rates lower than I can find anywhere else. Very quick very easy. Is great being able to walk into a office and have actual people and not trying to figure out car insurance on a computer screen!"
We responded:
"Bryan, Thank you so much for the kind review! We appreciate your business here with State Farm and are always happy to be of service!"
Dawn Burns
July 18, 2024
5
out of
5
rating by Dawn Burns
"Ashley is amazing! She responded quickly to all of my calls and emails and made our interactions a pleasure. Great customer service is difficult to find these days, but this State Farm office succeeded with ease."
We responded:
"Thank you, Dawn, for your kind words! We're thrilled to hear that Ashley provided you with excellent service. We strive to make every interaction a pleasure. If you need anything else, feel free to reach out! Best regards, Deb Manno State Farm Agent"
Annietheanimesimp
July 9, 2024
5
out of
5
rating by Annietheanimesimp
"Tania Rangel Licea was very helpful. She answered all of my questions. Very sweet and kind representative."
We responded:
"Dear Annie, Thank you for your kind words! We're happy Tania was able to help you. Best regards, Deb Manno State Farm Agent"
Santiago Carter
July 9, 2024
5
out of
5
rating by Santiago Carter
"Great service. Excellent communications."
We responded:
"Thank you, Santiago, for taking the time to leave us a review! We're thrilled to hear you had a great experience with our service and communication. Your feedback is highly appreciated! Best regards, Deb Manno State Farm Agent"
Dantoria Campbell
June 28, 2024
5
out of
5
rating by Dantoria Campbell
"I called to get a better insurance rate and Shannon was very patient and knowledgeable about the entire process! I was a client in the past however never leaving State Farm again! The best experience I’ve had with an insurance company in a long time!!! Thanks State Farm!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Shannon provided you with excellent service and that you're happy with your insurance rate. We appreciate your loyalty and are delighted to have you back with State Farm. If you need anything else or have any further questions, please don't hesitate to reach out. Best regards, Deb Manno State Farm Agent"
Oof Kid
June 25, 2024
1
out of
5
rating by Oof Kid
"This office is truly terrible. Cancelled my family’s car insurance with only a 5 day notice over a hit and run we were the victim of in another state 2 years prior. They had intentionally reclassified it in the system as us being the attackers, and spent 3 days telling us that there was nothing we could do because it was not their fault. Mind you we had been with State Farm for over 20 years. If you’re looking for insurance in the Winder area, go to Geico. They’re cheaper and won’t give you trouble like this office."
We responded:
"We sincerely apologize for the inconvenience and distress this situation has caused you and your family. We take such matters very seriously and strive to provide the best service possible. We would like to investigate this matter further to understand what happened and how we can rectify the situation. Please contact our office directly at 770-867-1679 or email Deb@debmanno.com so we can address your concerns personally and find a solution. Thank you for your feedback, and we hope to resolve this issue to your satisfaction. Best regards, Deb Manno State Farm Agent"
Christen Faith
June 22, 2024
5
out of
5
rating by Christen Faith
"I have been with State Farm nearly 5 years and continue to be impressed with their genuine care and service. Ashley is amazing and I appreciate her helping me with a new policy in addition to my auto. She made the process quick and easy, which is really important to me as a working mom with limited time. Thank you, Ashley!!"
We responded:
"Thanks for sharing your positive experience with State Farm and Ashley! - Deb Manno, Agent"
Charlie Pierce
June 17, 2024
5
out of
5
rating by Charlie Pierce
"Debra and her team have always been very through about helping me with my insurance needs. At her suggestion I signed up for the Ting home electrical monitoring, free through State Farm. Recently I had a heating element burn out in my water heater. The Ting sensor recognized it and alerted the monitoring center. The monitoring center stayed in contact until I finished the repair and then made sure that there were no other electrical issues to be concerned about. Though this was a simple repair that I could do myself, it was reassuring to know that the monitoring works to find electrical problems that could cause a house fire."
We responded:
"Thank you for your positive feedback about my team! It's great to hear that we have been helpful and thorough in meeting your insurance needs. -Deb Manno, Agent"
Stefanie Couch
June 13, 2024
5
out of
5
rating by Stefanie Couch
"Ashley took great care of me for a rental policy. She went above and beyond and I would absolutely recommend her for any insurance needs."
We responded:
"Thank you for sharing your positive experience with Ashley! It's great to hear that she provided excellent care and went above and beyond to assist you with your rental policy. I'm sure Ashley would appreciate your recommendation for any insurance needs. - Deb Manno, Agent"
Stephanie James
June 6, 2024
5
out of
5
rating by Stephanie James
"Very sweet and professional"
We responded:
"Thank you for your positive review! I'm glad to hear that you found my assistance sweet and professional. It's my goal to provide helpful and friendly service. If there's anything else I can do for you, please don't hesitate to ask. - Deb Manno, Agent"
zoe
May 2, 2024
5
out of
5
rating by zoe
"Shannon is very very helpful and patient! First time getting my own auto insurance, I spent about a week asking for different quotes on cars I was looking at buying and helping me bundle and save! Even when I purchased insurance for a car and it was sold to someone else right after she was able to replace it with my new car."
We responded:
"Thank you for your review! We appreciate your kind words about Shannon's helpfulness and patience. We're glad she was able to assist you in getting your own auto insurance and find ways to save. We'll be sure to pass along your feedback to Shannon. If you have any more questions or need further assistance, don't hesitate to ask!"